Get in Touch With Us
Whether you have a question about one of our reviews, want to flag something that looks out of date, or are exploring a partnership, this page explains the best way to reach the team behind BTC Casinos and what to expect after you do.
How to Contact Us
Email is the most direct route to our editorial team. Send your message to [email protected] and a real person will read it. We don't route enquiries through automated filters, and we don't send templated non-answers — you'll hear back from someone who has actually read what you wrote.
To help us get back to you quickly, mention the nature of your enquiry in the subject line. A little context upfront means we can get it to the right person without unnecessary back-and-forth.
What You Can Write to Us About
We hear from a wide range of readers. The most common reasons people reach out include:
- Questions about our reviews — If something in our coverage of crypto casinos, coin support, bonuses, or payout speeds isn't clear, ask us directly. We'll give you a straight answer or point you to the relevant section of the site.
- Corrections and accuracy flags — We review our content regularly, but the crypto casino space moves fast. If you've spotted something that looks wrong, outdated, or misleading, we want to know. Accuracy matters to us, and reader flags are one of the most reliable ways we catch things that need updating.
- Content suggestions — Have a topic you'd like us to cover — a specific coin, a type of game, a question about offshore licensing, or how a particular bonus structure works? We take reader suggestions seriously when planning new content.
- Partnership and commercial enquiries — If you represent a platform and want to explore how we might work together, introduce yourself and outline what you have in mind. We assess every enquiry editorially — commercial relationships do not influence our rankings or review conclusions.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, please mention it in your message. We'll point you to appropriate support. You can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER, any time.
What Happens After You Send a Message
Every email that arrives is read by a member of the team. Our target turnaround is two working days, though during particularly busy periods it may take a little longer. We don't use acknowledgement-only auto-replies as a substitute for a real response — you'll receive a considered reply, not a ticket number.
If your message concerns a factual correction or an accuracy concern with one of our pages, we'll review the relevant content and let you know what we found, whether or not a change is made.
A Note on Our Editorial Independence
BTC Casinos is a comparison and review site covering crypto casinos available to US players. We research platforms on factors including supported cryptocurrencies, licensing status, game selection, bonus conditions, payout speed, and KYC requirements. Our rankings reflect that editorial assessment — they are not for sale.
Where we have commercial relationships with the platforms we cover, we disclose that clearly. Commission does not determine where a site appears in our rankings or what we say about it. If you have a concern about how a specific site is covered, or believe something we've written is commercially motivated rather than editorially justified, please write to us. We take those challenges seriously.
For a broader look at how we evaluate crypto gambling platforms, see our coverage of top non-GamStop casino options, which explains the criteria we apply across the sites we review.
A Reminder on Legal and Tax Matters
We can answer questions about our content, our methodology, and the crypto casino landscape in general. We are not in a position to give legal or tax advice — and we won't try to. US players at offshore crypto casinos are operating in a legal grey area that varies by state, and gambling winnings are taxable income under federal law. For anything that touches your personal legal or tax situation, please consult a qualified professional.
Thank you for taking the time to reach out. We'll be in touch.